Shipping policy

Shipping Policy 

Processing Time

All orders are processed within 3–5 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking information.

United States Shipping

Estimated delivery time after shipment:

  • 3–7 business days

Delivery times may vary depending on the shipping carrier and your location.

Mexico Shipping

Estimated delivery time after shipment:

  • 7–21 business days

International delivery times may vary depending on customs processing and the shipping carrier.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has shipped, you will receive a tracking number by email so you can track your package.

Address & Delivery Issues

Please double-check your shipping address before placing your order. We are not responsible for packages delayed or lost due to incorrect shipping information.

If you experience any delivery issues, please contact the shipping carrier first. If further assistance is needed, feel free to contact us.

Lost or Damaged Packages

We are not responsible for lost or stolen packages once they have been marked as delivered.

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.

Contact

If you have any questions regarding shipping, please contact us at:

lisanobrand@gmail.com